Printed Paper Cups Frequently Asked Questions
How long will it take?
Delivery time is 8 -15 working days, Ultra Express 3 working days, Standard Express 4 – 7 working days, Economy 8 - 12 weeks.
Do you charge per colour?
No our costs include full colour, CMYK, Specials i.e Metallics, and pantones carry an extra cost. Foil Stamping carries an extra cost too.
Do you export?
Yes we export, delivery costs apply.
Do we see a proof before printing?
Yes we send you a proof for comments/approval, should you have any change requirements, we will send further proofs until you are satisfied and you sign off, we then will go to print
What is a Single Wall Cup used for?
Single wall cups are used for cold & hot beverages, but have only one layer so for teas & coffees, customers offer a napkin or may have a sleeve to assist in handling the cup and it’s contents. Hot drinks without milk is not uncommon to add cold water to reduce temperature to be around the same as drinks with milk, for health & safety reasons.
What is a Double Wall Cup?
As with single wall but it has a second layer with a thermal barrier as part of the cup so no napkin or sleeve is required, as handling the cup with hot contents is manageable. But it is still advisable to add cold water to reduce temperature to be around the same as drinks with milk, for health & safety reasons
What format does the artwork need to be in?
We require your artwork logo’s and any other graphics you require on the cup to be in either of the following formats.
PDF, EPS, AI, PSD, High Res JPG, PNG, CRD etc. If in doubt send over what you have and our professional design studio will advise if the artwork sent is usable.
Can I see a sample of my cup prior to signing off artwork?
No we cannot send you a sample of your design, but you will receive a proof, and send you samples of other customers cups, this will show you the cup & print quality we produce.
Do I need to pay a make ready charge?
Yes you do on your first order, for subsequent orders no make ready charges apply.
Do you charge for artwork setup?
No we don’t charge for laying out your artwork as long as you provide the logo and and graphics, this is a FREE service.
If you need us to create the logo & Graphics then we charge a fee for the studio time, we would give you a cost for this separately, but we are very competitive on price.
Do you offer a Guarantee Price Promise?
As UK Manufacturers we offer to beat any like for like quotation on British made printed paper cups, we will not be beaten on price & quality.
How do I place an order?
Once you have completed our online quote request form, and we have sent you the costs, all you need to do is email sales your artwork elements and notes on any text you wish to add, like Strapline, Quotes, Email and Web addresses etc, this will then be sent to our studio, where one of the team will be assigned to your project, you will then receive an email from the assigned team member with a proof, for you to comment for further revisions or you will approve.
Once we have your approval your artwork will proceed to the print room, from there is will go to the production hall for forming, you will receive automated status emails from our system along the way so you are kept up to date on how your order is going, right up to the point of dispatch, where you will receive the tracking number.
Printed Paper Cups
The cups we make can make your business
